Buyer contact
Once your Pennsylvania home is on the MLS, agents and buyers find it in different places, and they reach you in different ways. Here's what each group sees and how their calls and messages get to you.
Your listing is seen by licensed real estate agents, who search the MLS, and by the general public, who mostly browse consumer websites. Each group sees different contact information.
Licensed agents search the MLS for homes that match their buyers. When your listing comes up, they can see your contact information and the showing instructions you provided.
A buyer's agent can then reach you directly to book a showing, ask about the property, or discuss an offer. No middleman is involved in that conversation.
Most buyers don't have MLS access. They find homes on public websites such as Zillow and Realtor.com, which receive listing information from the MLS.
For MLS listings, these websites generally display the listing brokerage's contact information, not your personal phone number or email. Buyers can still reach you; they simply take a different path.
When a buyer without an agent calls the brokerage phone number shown with your listing, our automated telephone routing system prompts the caller to enter the property's house number, then routes the call directly to you.
Schedule a Tour is part of Zillow's own buyer inquiry and agent connection system. These requests generally go to participating agents, not to you or the listing brokerage. That's different from a buyer calling the brokerage's published number.
Third-party websites control their own layouts and contact features, so what buyers see may vary.
You do. With a flat fee listing, the brokerage enters your home on the MLS, and you run the sale. That means you are responsible for:
The listing brokerage does not represent buyers or manage your appointments. Keep your phone close once you're live; quick replies help keep serious buyers interested. For the full listing process, read our guide on how to list on MLS in Pennsylvania without a Realtor, or see how our flat fee service works.
Buyer-agent compensation is not entered into MLS listings. If you choose to offer compensation, that arrangement is negotiated separately outside the MLS, subject to applicable rules.
Still have a question about buyer calls for your property? Send us a message.
Compare the $149 and $188 flat fee packages.
